A Trusted Trader.

Heating Care Scotland are members of the West Lothian Trusted Trader Scheme.

It is a local business partnership which aims to:

  • Increase consumer confidence.

  • Promote good practice within local businesses.

  • Provide local businesses with an opportunity to market themselves in a competitive environment.

  • The Scheme is managed and administered by West Lothian Council Trading Standards.

  • The services delivered by member businesses are assessed by their own customers, through a survey system.

  • Customer survey information about member firms is published on the Council website so that it is available to consumers.

Heating Care Scotland’s average customer satisfaction score across the Trusted Trader Scheme is 9.9 out of 10
— CAROLINE KETCHEN | MANAGING DIRECTOR, HEATING CARE SCOTLAND