Heating Care Scotland Limited are members of the Gas Safe Register, OFTEC, Checkatrade and SELECT industry trade bodies, and our engineers follow their safety protocols and practices. 

The West Lothian Trusted Trader scheme was launched in November 2013 and allows consumers to search for  a reputable trader, by accessing written comments from their previous customers. 

New customers  can provide their own feedback through a Comments and Ratings form provided by us a and the customer,  sends it directly to West Lothian Council trading standards for ratification.

Positive feedback from our customers, has earned us high customer satisfaction ratings from the West Lothian Trusted Trader Scheme. 


Gas Safety

Many of us rely on gas appliances to heat our homes, provide hot water and cook our food.

To make sure your appliances are in good condition and working safely, view the videos and read the tips from Gas Safe Register, it could save your life or a member of your family.

With gas safety our message is clear – you cannot cut corners. Gas Safe Register is the trusted source to find a qualified and legal gas engineer.
— Jonathan Samuel | Chief Executive of Gas Safe Register

Annual Safety Check

Have all gas appliances in your property safety checked annually by a Gas Safe registered engineer. It is of the utmost importance that you see your engineer’s Gas Safe Register ID card both front and back.

The front will confirm their registration and identity, the back will confirm they are authorised to complete the gas work you have employed them to do.

  • A visual inspection of accessible gas pipework should also be completed to ensure the installation is in good condition.

  • Stay aware of the symptoms of carbon monoxide poisoning; headaches, dizziness, nausea, breathlessness, collapse and loss of consciousness.

  • Unsafe gas appliances can produce a highly poisonous gas called carbon monoxide (CO). It can cause death as well as serious long term health problems such as brain damage.

    • CO is produced by the incomplete burning of natural gas or liquefied petroleum gas (LPG). 

    • This happens when a gas appliance has been incorrectly fitted, badly repaired or poorly maintained.

    • It can also occur if flues, chimneys or vents are blocked. 

  • Poisoning occurs when you breathe in the gas and it replaces oxygen in your bloodstream.

    • Without oxygen, your body tissue and cells die. Even small amounts of the gas can cause CO poisoning, and long term effects can include paralysis and brain damage.

  • Stay aware of the symptoms of carbon monoxide poisoning; headaches, dizziness, nausea, breathlessness, collapse and loss of consciousness.


Carbon Monoxide

An alarm is a strong second line of defence against carbon monoxide poisoning, so buy an audible carbon monoxide alarm and install it (in accordance with manufacturer’s guidelines) near to your gas appliance. 

  • Look out for warning signs that a gas appliance isn’t working properly – lazy yellow flames, excessive condensation and black marks/stains.

  • Use gas appliances for their intended purposes only, e.g. do not use a cooker to heat a room.

  • Provide enough ventilation for gas appliances to burn correctly and make sure no air vents or chimneys are blocked.

  • If you know of anyone doing gas work outside of Gas Safe registration, they are breaking the law.

  • If you're a tenant in a rented property, make sure your landlord provides you with an annual gas safety check.


Oil Boiler Safety

OFTEC plays the leading role in raising standards within the heating industry professionals of the UK and Republic of Ireland, and it recommends that oil users contract the services of local OFTEC Registered Technicians to service their oil installations. 

They operate a UKAS accredited competent person registration scheme for over 8,000 technicians involved in the installation and maintenance of oil, solid fuel,and renewable heating equipment.

Poor or inadequate servicing

Irregular or non servicing of any fossil fuel burning appliance can cause the generation of carbon monoxide. It is vital that your oil boiler is checked and serviced at least annually. Having an oil fired boiler serviced regularly can keep it operating at its most efficient.

There are many reasons why the efficiency of an oil fired boiler could be reduced. Here are a number of examples:

  • Excessive smoke and partially burnt fuel deposits can cause soot to form within the boiler heat exchanger, restricting the amount of heat that can be transfered into the heating system water.

  • Oil nozzles regulate how much oil passes through the burner. The nozzles are consumable items that wear overtime affecting combustion and lowering boiler efficiency.

  • Photocells can glaze over with deposits. Photocells are an important safety feature which detect whether the boiler has lit.

  • Electrodes can wear and attract soot and deposits. Electrodes produce a spark to light the fuel, if they are worn or in poor condition the boiler may not light.

  • As part of the service, appliances should be inspected, cleaned and components replaced as required. If your boiler is not serviced annually, it is at higher risk of breaking down.

    • Cleaning the boiler provides a chance to look for other tell tale signs that parts of the boiler may need replacing and an opportunity to inspect the combustion chamber.

    • Old steel heat exchangers will often leave rust marks, which can give a warning that the boiler will soon need to be replaced.

    • Long term damage can also occur if the boiler is not serviced regularly.

    • During the combustion process, deposits build upon the internal surfaces of the heat exchanger and the baffles. A replacement baffle is an additional cost on top of the routine service charge.


    Call us on 01506 411 921  | 01506 439 077 or click on the contact button.

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